Account & billing

Signing in #

Use the same Apple, Google, or phone sign-in method you used to create your Mitra account. If your assistants or history look unfamiliar, check the account before creating new data.

Your AI app account and Mitra account don’t need matching email addresses. During MCP setup, sign in to the Mitra account whose assistants you want to use.

Plans and billing #

MCP message requests require an active Mitra plan or free trial. They use your normal Mitra plan; MCP itself doesn’t add a separate connection fee.

Review the plan shown in the Mitra app or visit pricing for current options. If you see an active-plan error despite having a subscription, confirm that you connected the account with that subscription.

For billing questions, contact support@deusmachina.inc. Include the account email and a description of the issue, but don’t send payment-card details.

Your data controls #

Mitra’s data controls include Personalize with Memories and Delete Account. Review the information shown in the app before confirming any account deletion.

To disconnect an external AI app, remove Mitra in that app’s connector settings. For details about data handling, read the Privacy Policy and Terms of Use.

Get account help #

Email support@deusmachina.inc with your account email, device, and what you’re trying to do. If an error appears, include its exact wording.